
In this episode, Dr. Rick Hanson explores why choosing harmony over truth in our relationships often leaves us with neither. Drawing on decades of experience as a psychologist, relationship expert, and mindfulness teacher, Rick shares practical wisdom for navigating conflict, communicating with greater skill, and building stronger connections with the people who matter most. Rick discusses the delicate balance between keeping the peace and speaking honestly, the power of empathy and healthy remorse, and how small moments of awareness can transform the way we relate to ourselves and others. Whether you’re navigating challenges with a partner, family member, friend, or colleague, this conversation offers simple yet profound practices for creating relationships built on honesty, understanding, and genuine connection.

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Key Takeaways:
- Cultivating positive mental states and emotional resilience
- Managing relationships effectively and resolving conflicts
- The importance of consciously choosing which qualities to nurture within ourselves
- The impact of savoring positive experiences for lasting change
- Balancing harmony and truth in relationships
- Practical strategies for admitting fault and fostering healing
- Understanding the dynamics of impact versus intent in communication
- The concept of “unilateral virtue” and focusing on personal growth
- Enhancing empathy and its role in improving relationships
- Frameworks for effective communication and transforming relational dynamics
Rick Hanson, Ph.D., is a psychologist, Senior Fellow at UC Berkeley’s Greater Good Science Center, and New York Times best-selling author. His seven books have been published in 31 languages and his latest book is Making Great Relationships: Simple Practices for Resolving Conflicts Building Connection, and Fostering Love He’s the founder of the Global Compassion Coalition and the Wellspring Institute for Neuroscience and Contemplative Wisdom, as well as the co-host of the Being Well podcast – which has been downloaded over 10 million times. He’s lectured at NASA, Google, Oxford, and Harvard and his work has been featured on CBS, NPR, the BBC, and other major media.
Connect with Dr. Rick Hanson: Website | Twitter | Instagram | Facebook
If you enjoyed this conversation with Dr. Rick Hanson, check out these other episodes:
Why Family Relationships Are So Hard and What Actually Helps with Nedra Glover Tawwab
How to Have Healthier Relationships with Yourself and Others with Jillian Turecki
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Episode Transcript:
Rick Hanson 00:00:00 Where are we repeatedly dwell, for better or worse, becomes what dwells within us, because neurons that fire together wire together, especially negatively because the brain’s negatively biased, as you know, it’s like Velcro for bad experiences, but Teflon for good ones.
Chris Forbes 00:00:24 Welcome to the one you feed. Throughout time, great thinkers have recognized the importance of the thoughts. We have quotes like garbage in, garbage out or you are what you think ring true. And yet for many of us, our thoughts don’t strengthen or empower us. We tend toward negativity, self-pity, jealousy, or fear. We see what we don’t have instead of what we do. We think things that hold us back and dampen our spirit. But it’s not just about thinking our actions matter. It takes conscious, consistent, and creative effort to make a life worth living. This podcast is about how other people keep themselves moving in the right direction, how they feed their good wolf.
Eric Zimmer 00:01:09 There’s a phrase Rick Hansen uses in this episode that I love. If you routinely choose harmony over truth in relationship, you often end up with neither.
Eric Zimmer 00:01:19 And that names exactly the trap that I have fallen into in the past. I’m staying quiet to keep the peace, telling myself I’ll bring it up later and then never doing it. What looks like keeping the peace is actually just driving the conflict inward. Rick’s new book is Making Great Relationships, and it’s full of this kind of precise, unsentimental wisdom about what actually works in relationships and what we only think is working. I’m Eric Zimmer, and this is the one you feed. Hi, Rick, welcome to the show, Eric.
Rick Hanson 00:01:53 Again, I’m really glad to be here. We were yakking it up before we started officially and that was great. I want to keep going.
Eric Zimmer 00:02:01 Yeah, we should have captured some of that. However. Yeah. I don’t know how many times you’ve been on now. You know, we’ve had you on with Forrest and it’s always a pleasure. And we’re going to have a chance today to discuss your new book called Making Great Relationships Simple Practices for Solving Conflicts, Building Connection, and Fostering Love.
Rick Hanson 00:02:19 There you are. Ta da!
Eric Zimmer 00:02:21 But before we do that, let’s start like we always do with the parable and the parable. There’s a grandparent who’s talking with their grandchild, and they say, in life, there’s two wolves inside of us that are always at battle. One is a good wolf, which represents things like kindness and bravery and love, and the other is a bad wolf, which represents things like greed and hatred and fear. And the grandchild stops and they think about it for a second. Look up at their grandparent and they say, well, which one wins? And the grandparent says, the one you feed. So I’d like to start off by asking you, what does that parable mean to you in your life and in the work that you do?
Rick Hanson 00:02:56 Oh, it’s it’s central for me as well. And we have the two wolves. And much of life is about feeding the qualities inside the wolf of love, of mindfulness, of resilience, of determination, commitment to social justice, all of those things.
Rick Hanson 00:03:13 The wolf of positive emotions. Emotionally positive experiences are one of the best medicines of all for both mind and body authentic ones. So we want to cultivate one, and we want to increasingly disengage from the other. If we hate it, we feed it, but we can withdraw food from it and fuel for it. And for me, there’s a resonance of this that relates to my own background in the Buddhist contemplative tradition that has to do with where you dwell becomes increasingly what dwells within you. And also this resonates for me very much in terms of my background in neuropsychology and what’s called positive neuroplasticity, in that it’s really important to rest in what calls your heart to rest. Your mind almost calls your heart for a breath, or longer to help the mental neural pattern of the time that underlies that experience. To help that. Leave residues that last behind in physical changes in your brain in terms of altered neural structure and function. Because without that actual physical change in your nervous system, you may have momentarily fed the wolf, right? But there’s no lasting learning.
Rick Hanson 00:04:28 There’s no development, no cultivation. The wolf has not gotten any bigger. Bigger. The good wolves get bigger when we take in the good, and we turn positive states into positive traits by resting in them for a breath or longer. And I’ve written a ton about that and hardwiring Happiness and other books. As you know, you are right up my alley. You know I am right up your alley with the one you feed.
Eric Zimmer 00:04:51 Yep. So say that about the dwelling piece again. What was that quote that you just said?
Rick Hanson 00:04:56 Basically, if you just think about it, think of it as dwelling. There’s a technical word in the language of early Buddhism a Brahma vihara. A vihara is a dwelling place, a Brahma being a really positive dwelling place. So vihara, where do we dwell? And I find for me that this is a very emotionally rich and embodied sense, like dwell. It’s like a dwelling place. Where do you abide? What’s home for you? We long to come home. It’s sometimes said that all sickness at bottom is homesickness.
Rick Hanson 00:05:28 Do you understand that? In different layers of meaning. So where do we want to dwell? And where we repeatedly dwell, for better or worse, becomes what dwells within us? Because neurons that fire together wire together, especially negatively, because the brain’s negatively biased, as you know, it’s like Velcro for bad experiences, but Teflon for good ones. So it’s really important to rest in beneficial experiences, particularly the ones that you hope to. Grow in stabilize inside yourself so that you rest in them either because they’re already happening. Usually, like right now, it feels really good with you, Eric. It’s good. I’m resting in this. It’s camaraderie. It’s companionable ness. Yeah. You know, we’re spiritual friends as well as worldly friends. It’s good. Like so there, on the other hand, you can create a beneficial experience deliberately by mobilizing compassion for somebody or mobilizing gratitude for something or anything else. Okay, once you’re having that experience, don’t waste it on your brain. Slow it down so that as you dwell in it, stay with it.
Rick Hanson 00:06:35 Not out of attachment to it or clinging to it. More like a gentle openness to it and an establishing of yourself in it, a protecting of it, often for a breath or longer. Right? It doesn’t take a lot of time to change the brain for the better. We just need to give it some time initially, especially with positive experiences, and then do this repetitively. So as you dwell increasingly in what causes your heart, that becomes increasingly what dwells within you in a sense of growing, stable traits that operate in the background. Or you can call upon them quickly as needed. Traits again, like the trait of mindfulness, the trait of compassion, the trait of resilience, the trade of being determined, the trait of emotional intelligence right. Becoming more skillful in relationships. The trait of patience. The trait of fundamentally positive mood. Inner peace. Yeah, the more we dwell on experiences of these things, the more we dwell in experiences of them. As strengths, we grow those durable strengths within ourselves.
Eric Zimmer 00:07:36 Yeah, that idea of just these brief moments underlies a lot of what I’ve really focused on in the Spiritual Habits program, where, you know, the core mantra there is little by little, a little becomes a lot. Right. Which is beautiful. These little moments. Right? Yeah. I think it’s a Tanzanian proverb. I didn’t make it up, but kind of what you’re saying. Most of us don’t have big chunks of time to devote to spiritual practice. Our lives are busy, but we can little by little, make a lot of progress. And that’s what you’ve talked so eloquently about for so many years.
Rick Hanson 00:08:08 Yeah. Well, I love that proverb. I’m going to remember it a little by little. A little becomes a lot. Yeah. The thing I see a lot is a psychologist, therapist and, you know, a long time husband, a long time father, long time business person as well, is that we tend to just race on, we don’t value enough, and we don’t have the humility to stay with he beneficial experiences.
Rick Hanson 00:08:31 We race on to the next one before internalizing the current one, which leaves us endlessly hungry for more. And so it’s really important to value key beneficial experiences. And because you value them, internalize them, rest in them. And we also have a culture that kind of Pooh Pooh this whole idea, you know, culture that basically says, you know, what doesn’t kill you will make you stronger. You know, you learn through pain. Actually, most pain has no gain. Think of it. And most pain actually tears us down. Stress, anxiety, depressed mood, anger. Chronic anger is terrible for cardiovascular health. Shame. Feeling inadequate. Feeling less than others. Feeling endlessly driven to impress others. And you know when their approval again and again. You know, whatever their approval was yesterday, you need to ruin it today to fill that hungry hole in your heart. That’s deeply problematic. And I find so many people, when they first start to slow down to taking the good, they start to realize that it’s hard initially.
Rick Hanson 00:09:34 It’s just not their habit.
Eric Zimmer 00:09:35 It is hard.
Rick Hanson 00:09:36 But it’s wonderful. You know, it’s the good news. Just like, why not stay with the experience for like, well, we want to race on to the next thing.
Eric Zimmer 00:09:44 Yeah. I mean, I’ve been hearing that.
Rick Hanson 00:09:46 Feed the Wolf.
Eric Zimmer 00:09:47 Yeah, I’ve been hearing that teaching from you for. I mean, how many years now? Six. Eight. Right. And it’s still it’s not natural to me to dwell and stay and savor.
Rick Hanson 00:09:59 Yeah. And let it sink in. And sometimes what we rest in, what we dwell in, you know, what we stay with is not technically something you could actually savor. Like, for example, the feeling of healthy remorse or disenchantment, like, hey, it’s fun to get buzzed, but, you know, it’s fun for 20 minutes, and then after that it’s all just contraction and wanting more. And then the next day feeling, you know, foggy and your partner looks at you and goes, oh, your breath smells and there you are.
Rick Hanson 00:10:30 Well, realizing that may not be an experience you savor per se. And yet it’s an important to let it land not out of beating yourself up, but by letting the resolution and the disenchantment sink into you. So the next time you walk a higher road, one that’s kinder to your future self, right? Who’s going to be paying the price for that pleasurable 20 minutes? And also to the other people around you? sometimes ideas are really also useful to internalize. So I’m just kind of building on what you said there about savoring, not against it, just adding what else people can be aware of. You know, like the idea that you’re not responsible for your partner’s alcoholism, right? Or the idea that your contribution to a rocky relationship with an adult child perhaps was real and worth remorse, regret and correction. And that contribution that has your name tag on it, you know, was one of many significant factors in whatever has turned out. Yep. That idea, that understanding is also something to to really let it land so you can form conviction around it.
Rick Hanson 00:11:39 Anyway, we feed many wolves in many ways, and little by little, a little becomes a lot, just like you said.
Eric Zimmer 00:11:44 Yeah. Yeah. I love that idea, though, about staying with things a little bit more purposefully and consciously, both what we would consider positive things and things that we might consider negative in the sense that they don’t feel good. Yeah, necessarily. But to me, that is sort of the point of a lot of the negative emotions. Right? Used correctly. Yeah. Is that there’s something to be learned there. Yeah. If we can, you know. Not all the time, not in every case, but in a lot of them there is. But our desire to not feel them means that we also won’t learn from them.
Rick Hanson 00:12:23 Exactly. Give you a little example. So last night I have a regular Wednesday meditation program online. People can check it out. It’s free, no big deal. And it’s very open and inviting Wednesday night. So last night, the first one of the year, I gave a talk on what matters and what doesn’t, because that’s really central.
Rick Hanson 00:12:42 And in effect, we want to help ourselves disengage from what truly doesn’t matter. Those wolves, metaphorically speaking, we want to disengage from what truly doesn’t matter. And we want to rest increasingly in and feed and cultivate and practice what truly does matter to us. Okay, so I gave that talk, and then my wife and I have a little kind of time together. She goes to bed a little earlier than I do. So we hang out and we also do a little brief meditation on the way to bed. It’s like I’m putting her to bed. It’s kind of it’s sweet. And we were talking and I’ll spare you the exact detail, but she made a little passing comment about a situation that I could just kind of deal with and put up with. In effect, that wasn’t that great for me. And right there I was at a crossroad. What matters most? Which wolf am I going to feed? Am I going to get a little irritated and a little snarky and push back on this thing that she thought I could just put up with that would be uncomfortable for me? Or do I just sort of let it go by and know that actually I’m not going to do that thing, but I don’t need to make a deal out of it right now.
Rick Hanson 00:13:50 What matters more now? Which Wolf, do I want to feed? I want to feed a pleasant way of ending our day together. I don’t feel the need to get into an argument just before bad. You know, I’m trying to manage my tendency to drop in exasperated input. No input is one thing, but adding exasperation. Maybe the input matters. But does the exasperation truly need to matter to you? Do you want to really feed the wolf of exasperation? So that was a little moment, and basically I could just feel myself initially wanting to chase the irritable, kind of exasperated reply and to feed that wolf and to make that wolf matter in the moment. And I just slowed it down to kind of disengage from that reactive cascade and Rest. Marina. Hey. I’m okay. Still, I don’t need to chase this one. I don’t need to go to war over this one. We’re all right. And, you know, slide into making that matter instead. That’s the wolf I fed, and I’m.
Rick Hanson 00:14:51 I’m really happy now, 12 hours later, being able to talk about it.
Eric Zimmer 00:14:55 Yeah, I actually want to come back to that story in a minute, because I think it’s central to a lot of things in the book. But I think we first have to start with the elephant in the room, which is you writing a book about relationships is ironic given you’ve been married five times.
Rick Hanson 00:15:10 What? You’re joking are I’ve been married 40 years to the same person.
Eric Zimmer 00:15:15 Oh, no. I’m confusing you with the professional wrestler Ric Flair. I’m sorry.
Rick Hanson 00:15:20 I don’t worry about it. There’s also Ric Hansen, who’s the police chief of Calgary, Canada. And then there’s another Ric Hansen who, you know, yeah. Disabled athlete went across the country. Well, yeah. Good luck. That was it was a good.
Eric Zimmer 00:15:34 It was a stupid joke. Ric Flair. I couldn’t resist. I do, right here.
Rick Hanson 00:15:39 Right here. What are we going to chase? And which is one of the central themes in the book, Making Great Relationships right here.
Rick Hanson 00:15:45 Am I going to get snarky about that? Am I going to take it personally, or am I going to know that you’re a good guy? Right? and if I actually had been married five times, it would be ironic to write a book about making great relationships right there, right there. We have that choice hundreds of times each day in all kinds of relationships. All sorts. And which one do you tilt? Which choice do you make? And that’s what that book is so much about. What do you do with your thoughts and your basically your your thoughts, words and deeds, what you say and what you do. Yeah. Well, you, you know, with your mind in your mouth, essentially. I don’t mean that sexually. again and again and again. And the consequence is that those little things, as you just said, yeah, build something that’s a lot over time.
Eric Zimmer 00:16:31 Yeah, yeah. No, that was a pre-planned dumb joke. I know you’ve been married a long time.
Eric Zimmer 00:16:38 I’m just thinking of you and Ric Flair in the same breath. It just was too good to resist for me. Let’s go back to that story about your wife there, though, because there’s something interesting in that. And as I was reading your book, I sort of kept seeing both of these things reflected. And what they are is I feel like it’s a real tension that I have certainly faced in relationship. I think everybody does to some degree. Right. And it’s this tension of, on one hand, we want to pause, slow down, rein in our tongue, think about what’s important. Choose what do I want to feed right now when we’re presented with something in a relationship? Yeah. That tendency, though taken too far, becomes a tendency where we don’t talk about the things that we’re unhappy about. We don’t talk about what we need. We don’t talk about what we want. So my rationale is a little bit like the one you just did, which is like, I want to feed this peaceful moment.
Rick Hanson 00:17:34 Yeah.
Eric Zimmer 00:17:34 So I’m not going to bring up this thing. Yeah. And then I say to myself, this isn’t the right time, which may be very wise in a lot of cases it is. I’ll bring it up later, which then I never do. Yeah. I thought we could talk about that essential tension of thinking through. When do I say something about what’s going on? When do I not? How do I determine what the right time is? I just love to kind of explore that because I think that’s a big deal.
Rick Hanson 00:18:03 I think it is a big deal. And I think that’s an example of a really big deal, which is the whole thing of what do I do when, what do I say when? And, you know, besides being married for 40 years, I’ve been doing counseling for roughly the same amount of time. That’s a lot of experience, including a lot of couples and families and other kinds of relationships, including business, relationships, partners or, you know, the manager person they manage or the work team.
Rick Hanson 00:18:30 A lot of experience there, and there are thousands of books on relationships. I wanted to write a book that no one has written, really, which is 50 Simple Practices for Solving Conflicts, Building cooperation, and Fostering Love practices specific to do’s, 50 to do’s that answer the question what do I do when right? So in this particular case, I think you’re right. People can on either side. They can on the side of coming in too hot or too cool. They can on the side of, you know, saying too much or saying too little. Which way do we go? And there’s kind of a saying, I put it in my book, resilient, my saying, which is very often we’re choosing harmony or truth in our relationships. Yeah. And there’s a place for choosing harmony. There’s a sequel to my story about my wife last night, actually, I’ll tell it to you, but at first I chose harmony over truth. Yeah, right. But there’s a problem that if we routinely choose harmony over truth over time, we often end up with neither.
Eric Zimmer 00:19:31 Exactly. That was an insight I had, which was like I was thinking I was keeping the peace. What I realized I was doing was driving all the conflict inside. Yeah, it wasn’t peace. There was external peace, but there was not peace. It’s just that I, for that time, was taking all of it, you know, which turns out to be a losing game for me and the relationship.
Rick Hanson 00:19:53 Yeah. Yeah. So. Exactly. Right. So again, long term therapist. It’s like learning a skill, you know, if you want to learn to ski, which I’m bad at, you know. But when I was trying to learn it, there’s the foundational things you learn along the way. Right. So in the book, it starts with befriending yourself. Yeah. Because if we don’t have that fundamental quality of being on our own side and not against others, but for ourselves and kind to ourselves and recognizing good in ourselves and having compassion for ourselves and supporting ourselves like a good coach or a good guide.
Rick Hanson 00:20:25 Not a critic, but a good coach or guide and a cheerleader as well. That’s foundational. And then certainly their general capabilities around warming the heart toward others. You know, the cultivation of compassion, the the skills of empathy. I’ve seen the good in others, seeing good intentions in others, even though they are expressing them in ways that are problematic. You know, it’s on that foundation, definitely that. Then you get to okay, all right, something happened. We’re going to interact about it. How do we do that? And there’s a lot in the book about the actual how of moving through a conflict effectively or negotiating wants. You want X, they want Y or you felt kind of hurt or you felt let down, you felt really wounded. What do you do? And even ultimately, how do you resize the relationship in key ways? maybe, if only in your mind. Like, I don’t know about you if you want to go public with this, you know, I. But I can go public too.
Rick Hanson 00:21:24 There are certain areas where I’ve just sort of given up on the hassle about something like I like it sort of neat and orderly. Partly because I’m dealing with a million things and that’s how I manage a million things. My wife grew up in a family where it was just chaos everywhere, and it was not a problem. It was a happy family. So we’re different that way. So I’ve given up about vast areas of our home, you know? But my closet is organized, my office clear and neat. That’s a formal resizing. Other people, you just resize and you realize, you know, I’m not going to talk to them after they’ve been drinking or, you know, yeah, we’re going to have lunch maybe once or twice a year. And we’re not going to talk about Donald Trump. We’re just going to let that one go right by. Yeah. And that will be enough with that kind of old friend from college, for example. So yeah, and we could talk more about it.
Rick Hanson 00:22:14 Thanks for letting me kind of give you an overview of the book, and I’m happy to give marital advice if you wanted. And happy to receive it from you as well.
Eric Zimmer 00:22:24 Yes, yes. Well, I’m teasing you about being married multiple times. I have been married and divorced twice. So I may have more war stories than you. But you’ve met Jenny. She’s interviewed you. She’s enormously happy now. Yeah. The thing that was coming up for me is you were kind of talking through this, and we were thinking about it as a little bit of this sense, and I think we do this in many aspects of life. Right. Which is discernment around, like you said earlier, your core talk last night or earlier this week, which was, you know, what matters and what doesn’t.
Rick Hanson 00:22:55 Yep.
Eric Zimmer 00:22:56 Because that’s what we’re really talking about. Figuring out here is what really matters. What things can I let go of that don’t compromise me in any meaningful way. Right. They may cause me to have to do some adjustment.
Eric Zimmer 00:23:10 They may cause me to have to relax a little bit, but they don’t compromise me in a fundamental way. But there are other things that might. And I think we do this in all relationships and even in things like work. Right? Like work is a compromise for most people. In some way it’s like, well, there’s all these really good things, but then there’s these three bad things and which outweighs which. And so there’s this, this sort of discernment process that feels challenging. And I think that’s part of why, as I was reading your book, the early parts are very much as you said, about internal steadiness, focus, work, etc. because I do think that steadiness is needed to make these difficult discernment because we don’t make them well when we are out of whack.
Rick Hanson 00:23:53 Yeah, yeah. You know, it might be helpful since you’ve been so kind, actually, to talk about the book. Yeah, I’ll just kind of name some of the simple practices. Then. The chapters in this book are really short, you know, usually 3 to 5 pages each.
Rick Hanson 00:24:07 So their each one of them is a specific thing. So I’ll just kind of just start naming chapter titles starting in part four. Stand up for yourself. So let go of needless fear. Use anger. Don’t let it use you. Tell the truth and play fair. Don’t be bullied. For example, these are really foundational, you know. Or pass that in terms of the section on speak wisely. That’s the longest part of the book. Yeah, six parts total. Speak from the heart, ask questions, express appreciation, try a softer tone, admit fault and move on. Yes, that’s been one of the best for me. Stay right when you’re wronged. That goes to practicing unilateral virtue, not out of being a doormat, but in part because it puts you in the strongest possible position. Yeah. Say what you want. Come to agreement. Forgive them. Forgive yourself too. Yeah. Anyway, you can just see the kaboom of those things and they really are kaboom. The longer I’ve done therapy with people, I think I’ve become kinder.
Rick Hanson 00:25:16 I’ve also become blunter. Yeah, yeah. And that bluntness, that kind bluntness definitely runs throughout the entire book. Like, this is what we’ll do. This is what’s in your power. There’s so much that’s not in our power, right? Other people going to do what they do. Many people disappoint. That’s reality. Okay. What’s in your power with what you think and what you say and what you do? And that’s what the book is really about. In that way, you can make a great relationship, even if the other person’s problematic for you, even if you want to disengage from them. For you, it’s a great relationship because you’ve practiced with it in various ways.
Eric Zimmer 00:26:13 You pulled out some chapter titles, and maybe we could go deeper into a few of them, because I’ve picked a few out myself that I wanted to kind of touch on, and one of them is this admit fault and move on. You say, remember, it’s in your own best interest to admit fault and move on.
Eric Zimmer 00:26:29 Admitting fault might seem weak, or that you’re giving others a free pass for their faults, but actually it takes a strong person to admit fault and it puts you in a stronger position with others, you know. You also then go on to talk about try not to make the fault bigger than it actually is. Be specific about what it is. Talk a little bit more about this ability to admit fault and do it in a wise way.
Rick Hanson 00:26:54 Well, you know, there’s a saying in medicine, I’m thinking about your two marriages so far. Good judgment comes from experience, and experience comes from bad judgment. So you’ve had a lot of experience. I’ve had a lot of experience to it that has come from my own bad judgment. So in the moment we do stuff, you know, a tone slips in or we drop the ball. You know, we’re supposed to remember to get the milk on the way home or something, right? Or we’ve just kind of more globally been tuning out our partner because we’re preoccupied with work or we’re thinking about TV we want to watch later tonight, whatever it might be.
Rick Hanson 00:27:28 You know, a lot of faults are morally innocent. It just slipped our mind. Yeah, right about something and. Okay. And it’s about acknowledging that and being committed to correction in the future rather than arguing about the past. Yeah. And so it’s in that context just two examples. One is how we say it has much more impact than what we say generally. Much research on that tone and communications about the nature of the relationship, who’s on top, who’s on the bottom, who’s the dominant person in the relationship in the moment. So, you know, maybe we said something that we stand behind. Maybe we just said to our partner, you keep leaving your shoes in the middle of the doorway. All right. That’s a fact statement. But the tone around it could be really problematic way beyond just a reasonable exasperation after the fifth time your roommate does that, or your teenage child does that. Okay. And then the other person winces, or they get on your case about it like, oh, you’re so mean.
Rick Hanson 00:28:29 Or you said that you’re so mad all the time. And okay, so you might say, okay, you’re right, you’re right. I don’t want to use that tone. I never want to use harsh tone. One of the earlier chapters is called Watch Your Words. I use the guidelines in early Buddhism about what constitutes wise speech or right speech, and one of the kind of five key characteristics is not harsh tone. So what is harsh depends on culture and setting and so forth. But you could go, you know, okay. Yeah, I was cranky. My tone wasn’t good. You admit that fault? It clears the decks. Now the person has to deal with the actual content that they can’t believe in their shoes in the doorway, and they can no longer evade dealing with that content, that actual truth, that fact, because they’re, you know, critiquing your tone, right? For example. Yeah. All right. Another one is where, you know, you did something that really warrants some remorse.
Rick Hanson 00:29:24 You know, it’s not just about putting correction in, but it’s about, wow, I’m really sorry. And I just find if there’s going to be a healing in relationships, it’s important to feel that the other person gets it. This book, in a lot of ways, is about being that person that other people really want to be with over time. Because that person you are is someone who’s prepared and is big enough and strong enough to experience and express genuine guilt and remorse. That’s in proportion to what happened. You know, like, for example, let’s suppose you know, you’re routinely late, you know, for something and your partner’s calling you on it like, hey, you’re always ten minutes late, or you’d say you’d be home at a certain time, or you know you’ll be ready for a certain time, and you always keep me waiting. And maybe you realize, you know, the truth is, I just have not made timeliness as important to me as things that my job were. I’m always on time.
Rick Hanson 00:30:27 What’s with that? Why am I making my partner, or my kid, or my dear friend, or my aging parent less important to me than some Gibney down the hall at work? That, of course, show up on your bony jawbone.
Eric Zimmer 00:30:43 I don’t know what that means.
Rick Hanson 00:30:44 I just made that. That’s a California slang term from somewhere in my youth. Junior high. I have no idea. Sorry. I mean, I don’t I it’s just a made up. Anyway, point is what? And then you start to, you start to really feel it like wow. And you start to feel how much you care about your partner. You start to become aware of your impact on your partner. It wasn’t your intent to be cruel and yet the impact caused harm, caused suffering, and you start to feel a little like a wince and you go, no, sorry, sorry, sorry honey or sorry friend or sorry mom, I got it, I got it, and it’s that healthy remorse that will motivate you to not do that again, and to be that person who won’t do that again.
Rick Hanson 00:31:29 And when other people see that about you. Just to finish here, here’s the moving on part, where when you’ve acknowledged it, you can move on. Now, they may not be ready quite yet to move on because they don’t trust you. And what’s useful about admitting fault and moving on is to say, I get it, but I’m not going to try to prove this to you. I’m just going to demonstrate it. Yeah. It landed, I got it. I’m not admitting fault. Just to brush you off and make you go away. I really get it. And it’s it’s the admission of fault, including sometimes with proportionate remorse that enables me to say, hey, I’ve done my part here. You know, I’ve acknowledged it. Confessed? I’ve pled guilty. However you want to say it, I’m not trying to minimize how it landed on you. I’m not trying to get into some big, long, defensive explanation. You know, internally, I’m reserving my right to judge for myself how big a fault it is.
Rick Hanson 00:32:27 Yeah. And if the other person thinks, oh, on a on the 0 to 10 scale of faults, it was at least an eight. And you’re thinking, hey, I just added a little exasperation in my tone about your shoes in the middle of the doorway for the fifth time today, but okay. You know, for you it’s maybe a one or a two, but whatever it is, you acknowledge it and then you move on from it and it’s great. You know, you’re just moving on. They can think what they think. You’re walking the high road. You know, you’re practicing unilateral virtue on your own. And that gives you a real feeling of worth in yourself. Plus, over time, it removes reasons for others to find fault with you, you know, and less and less to find fault with. Even if they go looking and some people will. Unfortunately. And you’re just. You’re impeccable. You can enjoy what’s called the bliss of blameless ness. Yes, deep in your bones.
Eric Zimmer 00:33:19 In 12 step recovery, we talked all the time about keeping our side of the street clean. Right.
Rick Hanson 00:33:24 Like, beautiful.
Eric Zimmer 00:33:25 And what comes from that is a degree of peace.
Rick Hanson 00:33:28 Yeah. That’s right. And the foundation of that is like a phrase that you’ll relate to, of course. Fearless in searching inventory. Yeah, yeah. Of yourself. Which means. Because you’re willing to do that. Fearless in searching inventory, you can stand strong in what you’re not going to take on. Yep. You know, you’re not going to say that you’re responsible for that or be guilt tripped into feeling inferior to others because they’re lambasting you about something that you’re like, no, honestly, I don’t think it was that bad. Yeah. And I have authority to say I don’t think it was that bad inside my own heart, because I’m fully prepared to say what is bad based on a sincere and searching inventory.
Eric Zimmer 00:34:07 Yeah. I want to make sure we hit unilateral virtue because I love that idea. But I want to stay here for a second and talk a little bit about a couple of words that you used in there that, that are part of a cultural conversation to some degree these days, which is around impact versus intent.
Rick Hanson 00:34:24 Yeah, exactly.
Eric Zimmer 00:34:25 There are differing schools of thought. And and I tend to think people land on one extreme or the other on this. Right, versus a middle ground, which is there’s one idea which says if what you did impacted me negatively, it doesn’t matter what your intent was, you are wrong. There’s another school that tends to say, but I didn’t mean it that way. So it didn’t hurt you, right? Or it shouldn’t hurt you. It shouldn’t hurt you because I didn’t mean it that way. That wasn’t my intent. And I think in relationship this becomes very difficult at times because we go, well, my intent was and you took it X way and you know, so there is this searching and fearless moral inventory where we go. Well, you know, to me, that’s a to. But to my partner, it was an eight. Now, how much of that do I need to take on or not take on? Because we know that people respond to things from a variety of factors.
Eric Zimmer 00:35:20 Right. The tone about the shoes in the doorway might be a two on its own. Yeah, but if you’ve talked with that tone for five years, it might be an eight now. Totally. Right. Or if your partner had a dad who was slightly angry when you use a very mildly angry tone, they might reacted in eight. So impact and intent can very often be mismatched. Oh, yeah. Yeah, yeah, just I just love to hear you sort of elaborate on that or kind of, you know, talk through that.
Rick Hanson 00:35:50 Yeah. Or just add another thing. Let’s suppose that you are a white person and a person you’re saying that to is a person of color, let’s say. And so there’s another element in the mix in which someone who belongs to much more. The dominant side and advantaged privileged side in the culture, including historically, is then criticizing and in effect, commanding another person to do something. So you’re right. Multiple layers to that. For me, having worked through this territory a lot, including in terms of kind of classic diversity trainings and considerations about it, let’s see.
Rick Hanson 00:36:28 One of the keys for me that’s been helpful has been to internally cut to the chase about, okay, what’s my correction from now on? That kind of is independent from the emotional charge and sometimes the accusations that are flying or in disagreements about what something means, let alone disagreements about what happened. Yeah, right. And also, how can I put it disengagement from the understandable backlog that a person who’s been shoved down and had the boot on their neck and their parents and their grandparents and their ancestors and all the rest of that to kind of, in effect, acknowledge that while zeroing in on, okay, what am I going to do next time?
Eric Zimmer 00:37:10 Yeah. Well, you’ve got a line that says you don’t have to fight about the past to agree about what you’ll do from now on. And that line just jumped off the page. It means yeah. That’s right. Because how powerful is that idea? Like, okay, your fault. My fault. We’re rehashing what may have happened. My memory, your memory of what happened.
Eric Zimmer 00:37:27 It’s all muddled ground, right? Right. What we can do is say, let’s talk about what we do now. Moving on. And let’s create. You talk about agreements in the book. Let’s create an agreement about what’s going to happen. You can’t reset the emotional clock entirely. I’m not saying that, but you are resetting it in a sense. And you can then from that agreement, then have conversations about, you know, how are we doing with our new agreement about how this will happen.
Rick Hanson 00:37:52 That’s right. A second key distinction for me is to kind of tease apart what the experience of the other person is from. Maybe there are accusations around it, right? I don’t have to necessarily buy into the accusations. You know that I was an egregious asshole or promulgating a bunch of micro-aggressions from my privilege or something. I don’t have to necessarily agree with those accusations, while being really interested in and sincere about understanding the experience of the other person, and in a context of a kind of unconditional grounding in goodwill and kindness and compassion.
Rick Hanson 00:38:35 Not from a pity place, not from a superiority place, but just from a naturally open heart. That distinction between what’s the experience of the other person and being interested in it sincerely and trying to learn from it, distinguishing that from whether or not their accusations are founded or whether they’re over the top, or whether I need to feel guilty about it, you know, separating that out I find super helpful too. Yeah. Yeah. Yeah. I’ll give you an example of that. I grew up in a home in which my parents had a monopoly on the expression of anger. And so I entered adulthood super uptight, really pinched, and I saw myself. Also, I was very young, going through school, this nerdy young kid. And I did not have any sense, really, of my personal power, didn’t get it. And then it was really in my marriage, including the early years of our children, now 35 or so years ago for our oldest. My wife started pointing out to me that actually I had an intensity that I was totally unaware of.
Rick Hanson 00:39:36 And I also grew up in a home where my parents let fly a fair amount of emotional intensity. It was not a big deal to me, and I had to realize that the experience of other people was that they were shaken. I wasn’t abusive, but I was just intense, and I didn’t realize the impact of that intensity. And so I learned over time to stop being so defensive about the fact that I had every right in the world to say that, because it’s really true. You left your shoes in the damn doorway again, right? Yep, yep. I had to separate out the validity, whatever it was, let’s say, which usually there is some validity in what we say, even if it comes out in a sort of messy, turbocharged way and then focus on and learn from. Oh, wow, that’s how it landed on you. That’s how it landed on you. You know, that was really helpful and more broadly helpful to realize that, man, we’re so affected by each other.
Rick Hanson 00:40:34 We’re vulnerable. We’re social primates who are evolved to be, in effect, the most affected by other species on the planet, by design. Of course we’re affected. Of course you are affected. It’s not because you’re weak or a whiner or needy. Of course you are affected by what they do. Yeah, and flip the other way. they are really affected by what you do. The micro expressions across your face of, you know, contempt, divisiveness. You know, disdain. Like a little exasperation, you know, not really being present. Your eyes start wandering away. You’re not showing up for them. They get affected by that, let alone if you start adding significant anger into the mix. Yeah. And anyway, it’s just been helpful for me to have that feeling of almost the tenderness of other people while also finding ways to be strong and be clear. Yeah, and to say what needs to be said.
Eric Zimmer 00:41:35 There’s such an art to that. That ability to say what you need to say.
Eric Zimmer 00:41:40 Yeah. And do it in a way that has the most likelihood of being received. It is a real skill. It is a real skill to learn. But I do think it really can be learned, and I think it’s one of the most valuable things you can learn to do is, you know, how do you have difficult conversations in a effective and productive way? There is a book that’s been out a long time called Crucial Conversations. I don’t know if you’re familiar with that one, but so many great pieces in there too, about, you know, how do you approach this? You know, there’s some parallels to what you’re talking about in your book and in their book, because, you know, they do say you got to start internally.
Rick Hanson 00:42:19 Yeah.
Eric Zimmer 00:42:20 You know, you got to start internally getting clear on getting to a settled place, to a strong place. You’ve got to get clear on what do you actually want, what matters here, what’s important. So there’s a lot of work ideally that is done now.
Eric Zimmer 00:42:36 It can be done very I’m not saying you got to set aside hours to do it necessarily, but I do think it needs to be done. It can be done fairly quickly. Sometimes it needs to be done over a longer period of time where there’s some real thought about like, this is an important thing to me. Yeah. And how I’m about to communicate. This actually matters because I want it to be both kind, but I also want it to be effective.
Rick Hanson 00:42:58 Right? Oh it’s good. So I’ll just tell you from a lot of couples counseling and different kinds of couples, including parents and teenagers and family members, and also in work environments. So first, classic setup A and B walk into the office. Right. A says I want you to change. B says, I want you to change. Yep. And then B says, yeah, I’ll change you first. Boom. Deadlock. That’s where unilateral virtue comes in where you practice. I think of it as the 8020 rule put 20% of your attention on what you want from them.
Rick Hanson 00:43:31 Meanwhile, put 80% of your attention on how you could be a better partner or friend or worker or boss or sibling and so forth, because that is unilateral virtue, and you’ll feel so much better by doing that. Yeah.
Eric Zimmer 00:43:44 Check in for a moment. Is your jaw tight? Breath shallow. Are your shoulders creeping up? Those little signals are invitations to slow down and listen. Every Wednesday, I send weekly bites of wisdom, a short email that turns the big ideas we explore here in each show. Things like mental health, anxiety, relationships, purpose into bite size practices you can use the same day it’s free. It takes about a minute to read and thousands already swear by it. If you’d like extra fuel for the weekend, you also get a weekend podcast playlist. Join us at one You feed. That’s one you feed newsletter and start receiving your next bite of wisdom. All right, back to the show. That’s so good. 8020. Actually, I read that in the book too, and I loved it because you hear people say it’s 5050, or then you’ll hear other people say, no, no, no, no, it’s 100% you, 0% the other person.
Eric Zimmer 00:44:46 And neither of those to me is right. So I think 8020 Feels about right. Like 80% of my effort really should be on me and what I’m doing, and. But you know what? I’m a human being. I’m not like a robot. And I’m not going to respond and pay attention to 20% of it.
Rick Hanson 00:45:00 For me, it reframed everything to realize that the strongest, most badass kind of way to be is to zero out the other person’s complaints to the maximum, reasonable extent you can. Yeah. Going forward. Right. Whatever happened in the past? Focus on the future from now on, rather than arguing about the past. That was the best thing you can do for yourself and think about what is it like to be with someone who sincerely wants to sort out? What is the maximum reasonable correction to put in going forward without necessarily beating themselves up with a lot of guilt? Just okay, how can I prevent that next time? Or what can we do going forward? When you’re with that kind of person, you want to give them everything in the world, you know, because they’re chill and cool and reasonable to work with or live with or sleep with.
Rick Hanson 00:45:50 Okay, so that’s one. Here’s another one that I’ve just seen a lot. People don’t make requests. They tend to make demands. You need to get your shoes out of the door rather than hey, I request that from now on, you make an effort to keep your shoes out of the doorway. Okay? Can we have an agreement about that? And is there anything I could do, maybe even that could help you keep that agreement? Like not rushing you so much in the morning.
Eric Zimmer 00:46:15 Pick up my damn shoes.
Rick Hanson 00:46:16 Yeah, I’d like not buy you any more shoes, kid. No, no, I’m just kidding. But you see what I mean? But focus on requests. Requests? Not demands. Now, the other. If the other person doesn’t meet your requests, there could be consequences. And those consequences are not a threat. They’re just reality, right? If you have a roommate who keeps leaving their shoes in the doorway or the equivalent times ten, after a while you’re going to either get, you know, kick them out of the apartment that you have the lease on or, you know, find somewhere else to live or something like that.
Rick Hanson 00:46:46 There could be consequences that people don’t meet your requests. Here’s the third one. If I slip it in really fast, I’ve just seen it a million times. Yeah. People routinely do not actually speak from their heart. They don’t share their experience. They say things like, you’re wrong or, you know, you made me something. You made me mad. You hurt me, or you’re bad. In some ways, you did something wrong. They find fault rather than what is much more effective. Even though it’s harder and more courageous, is to just slow it down and go with dignity and appropriately say more like what your actual experience is, how you feel. So in those structures, you all know of nonviolent communication. It’s called nonviolent communication. It’s really helpful here. The structure basically when X happened or happens, I feel y because I need z, in other words. And X is described objectively. So when you know, you roll your eyes at me when I’m talking or when you interrupt me, which is factual, I feel frozen, I feel startled, I feel kind of flooded, like I was with my kind of scary stepfather coming at me.
Rick Hanson 00:47:59 I feel like I don’t matter enough for you to slow down and actually give me an extra 10s to finish my sentences. You know, I feel this inside. I feel kind of scared of you. It feels scary a little. I feel mad, honestly, as well. I feel like I just want to back away. I don’t want to be with you. I don’t want to have anything to do with you. I’m not saying that’s what I’m going to do, but I feel that because deep down, like you, like everybody, common humanity, I need to feel like I exist in the minds of others who matter to me, that I matter to people who matter to me. You know, I need to feel that I have standing, that I’m not voiceless and pushed around like I was when I was young. As a young girl in my family, these are things I need. So from now on, I request that you let me finish my sentences before you interrupt me. You know, I’m happy to make as much time for each of us in conversation.
Rick Hanson 00:48:54 I’m not trying to claim more time. I’m just trying to have as much time back and forth as you. Can we do that? Going forward, that’s a very powerful framework with a lot of dignity and gravity in it and self-respect, and it’s very effective.
Eric Zimmer 00:49:32 You’ve got another line in the book that says, if the results in our relationships are not so good, it’s our process that needs improving. And I think all this that we’re talking about to some degree is process, right? It’s about how do we interact with each other, how do we talk to each other, how do we express needs not being met, etc.? And my experience has been also that when a relationship, people can be oriented almost as if there’s this third thing that’s out there, which is our dynamic, and if you and I can unite on we’re on one side are problematic. Dynamic is on the other side. Yeah. Not I’m on one side. You’re on. So by talking about process, it moves it out into this thing.
Eric Zimmer 00:50:16 My fault. Your fault and becomes this other thing that is a different thing that we’ve co-created of course. Yeah. But that we can co resolve. There’s something about that shift that I think is really powerful. And so I just think that line in the book about, you know, it’s a process issue can be really powerful and healing.
Rick Hanson 00:50:34 Oh that’s right. Good process creates good product. So if you have good product, you know, you have good process. You have if you have bad results, bad outcomes, bad product. Take a look at your process with each other, how you interact. Yeah, relationships are built from interactions, and interactions are built from kind of turn taking. All right. You said this then they did that okay. Now what do you do. Right. And there’s kind of like a range. How can you be maximally skillful back and forth like tennis or ping pong or something to volley back and forth given, you know, what they’ve offered to you. And if you look at people who are really effective in the world historically, like Gandhi or today, the Dalai Lama, Michelle Obama, these are people who again and again say what they need to say, but they do it clearly from a place of dignity, gravity and self-respect without adding all the topspin that enables other people to avoid the actual crux of their message.
Rick Hanson 00:51:40 That’s really effective. Yeah. Take a quick story. A long time ago. 25, 30 years ago. I got to meet the Dalai Lama, and I was on a board at a meditation center, Sierra Rock Meditation Center. And we had a meeting where. Dalai Lama came in to a room with maybe 150 teachers of various kinds. And I was a small frog in that big pond, obviously. And the Dalai Lama came in with his translator and a third man. I didn’t pay much attention to. And after a while, though, I started to notice the third man who looked kind of athletic. He was wearing a suit. He looked like a middle linebacker in a small college football team, and he just stood there in the front of the room, radiating loving kindness. And his eyes never stopped moving. And he was the Dalai Lama’s ninja. He was there to take a bullet for him if need be, and you could feel there was no sense of menace. It wasn’t like he was scowling.
Rick Hanson 00:52:35 He was just there with this grounded presence. And you knew he was like a black belt in seven things or something like that. You know, he could do anything, but he just radiated kindness and goodwill while his eyes kept scanning the room. Right. And I think about people who have that quality of strength of character, who are fully prepared. They mean business, and they are fully prepared to do what’s needed to serve the greater good and to, you know, be protective and supportive and, and provide as well. That’s how we can kind of live into. Right. That’s the wolf we feed. What does it feel like? You know, you just feel immediately I’m sitting up a little straighter. I’m channeling the Dalai Lama’s ninja a little bit here, you know, and you’re rested in that way of being. And as we dwell there, increasingly, that becomes the habit of our heart. That becomes more and more where we dwell ourselves.
Eric Zimmer 00:53:33 Yep, yep. That’s beautiful. I want to hit just a couple other lines that came out in the book before we wrap up.
Eric Zimmer 00:53:39 One of them is you say large issues are often resolved through a series of small agreements. Say more about that.
Rick Hanson 00:53:47 Oh that’s great. So let’s say that you’re in a work setting, right? And you know, you’re part of a team and the team’s discombobulated and other people’s not getting the job done. Lands on your desk somehow or makes it harder for you. You know, it’s a big mess, right? Maybe that has to do with the culture of the company. So you just start with small agreements. Like when do you have meetings? Is an agreement to come on time, to end on time? Do the meetings conclude with a statement of who’s going to do what? By when. So you start building in a structure of accountability and personal accountability that’s results oriented. It’s about producing tangible results that are identifiable. And you do it step by step by step. That would be an example there or in your home life, let’s suppose kind of classically after you have children. My first book was about taking good care of mothers over the long haul.
Rick Hanson 00:54:42 If your kids come along, which means taking care of the partner, if there’s a partner involved, and more broadly, the village it should take to raise a child, the village it does take and should be present, and often is more like a ghost town in the developed countries of the world these days. In any case, very often in a couple, let’s say a heterosexual couple, there’s a kind of, you know, movement over time that maybe is a lack of erotic interest on the part of one person and on the part of another person, a kind of disengagement and a lack of interest and emotional connection. And so you start to realize, oh, if we start making little agreements about emotional connection, spending more time at least every day where we’re just hanging out with each other for at least ten minutes in a row, even though the kids are pulling on us and life’s crazy and we both have jobs, but we’re going to set aside that time or we’re going to give each other listening.
Rick Hanson 00:55:34 We’re going to practice a deeper kind of listening where we’re we’re really attentive for five minutes in a row. It’s not forever. And, you know, we’re going to connect more. We’re going to touch each other affectionately, not as a prelude to a request for sex. We’re going to connect physically, like we’re going to make that important to us. We’re going to do things that we’re both interested in. Maybe my wife and I were interested now in Jack Ryan, so we’re like going through the Jack Ryan TV stuff, whatever. Like, blows my mind. My wife’s interested in an action film, but okay, we are shared interest. Maybe it’s you play cards, maybe you go for walks. Maybe you have a cat or dog you care about together. Okay, fine. And then on the basis of those small agreements, then suddenly the erotic dimension of your life has more of a foundation for it, and you can start coming to mutual understandings. They’re not like you’re trying to mandate some sort of forced thing, but you start having understandings like, okay, at a certain frequency, we’re going to connect in that way.
Rick Hanson 00:56:33 Once a week, once a month, twice a week. You know, we’re going to connect in that way. then, you know, bit by bit, you start making those little understandings. It creates more of a sort of a field of mutuality with another person that’s really hopeful. Instead of feeling like, you know, the proverbial elephant has to be swallowed in one bite. you don’t need to eat. Elephants should not eat elephants, obviously. Big pile of tofu. Let’s say, just bit by bit. Spoonful by spoonful. Right. And as you put it, I love that proverb. Wow. Little by little, a little becomes a lot.
Eric Zimmer 00:57:08 Yeah. Certainly ties back to that. You say that in your experience as a therapist. Poor empathy is the core problem in most troubled relationships. Let’s not talk about how the couple got there, but let’s talk about the path forward. If empathy turns out to be the core problem, how do you start building that back?
Rick Hanson 00:57:26 That’s great. And that goes to your topic earlier about impact distinct from intent.
Rick Hanson 00:57:30 You know, for example, just about that when you start to imagine, you know, what’s it like to be you, you over there, the you that you’re living with, sleeping with maybe, or the you that you’re now in the middle of this kind of awkward conversation where maybe you’re a person who has a lot of advantage in the culture and you’re suddenly like, I didn’t mean any harm. Like what? You know? And what’s it like to be that other person? What’s it like to have grown up in the ways that they’ve grown up? What’s it like to know that their parents and grandparents, if not great grandparents, were enslaved, were property, you know, and had their children taken away, sold themselves, their own children, sold into slavery, for example. It’s really staggering to enter into the world of others. And you start to understand, of course, they’ve had it up to here with all that. And it’s not that you personally are doing a bad thing, it’s just that you’re interacting with someone who’s had so many bad things happen to them and to their parents and grandparents and great grandparents, of course.
Rick Hanson 00:58:37 Understandably, they feel that way. And so empathy is really important entering into the world, the mind of another person, technically. So now the how to I’ll do the quick how to hear empathy basically boils down to three circuits in your brain. That’s a real how to write. So we have empathy for actions. We have empathy for emotion. So we have empathy for thoughts. To simplify a lot of stuff. Three major neural substrates are involved in those things. So one thing you can start doing is tracking the body language and the micro expressions of the other person, imagining what would you be feeling if your body was moving or sitting or being contracted in that way? If your shoulders were coming forward, hunching over yourself like theirs are, and their head is kind of ducking a little, how might you be feeling? Like you might be feeling beleaguered and less than are not powerful and kind of like you’re trying to appease. But underneath that is a growing, seething rage and having to freakin appease yet again.
Rick Hanson 00:59:35 How might you feel? Or looking at the expressions right around their eyes or on the corners of their mouth, the main areas of micro expression. A great TV show. Speaking of is lie to me, especially the first season where they really go into Paul Eichmann’s work about micro expressions and really tracking what’s going on in another person in expressions that last half a second or a couple seconds at most. But you can really learn a lot. So right there, empathy for actions. Mirror neurons mirror like networks. Get involved in that. Empathy for feelings like what are their feelings? Especially beneath the surface. They’re coming at you all hot and heavy, angry, angry. What’s underneath that? Are they frustrated? Are they anxious? Do they feel hurt? Have they just had it up to here with you being the next person in a long line of folks who’ve been disrespectful, who haven’t slowed down to really listen. What might they be feeling underneath it all? And with training and practice, you become more comfortable with that kind of empathy and less empathy for thoughts.
Rick Hanson 01:00:38 That is called theory of mind, where basically you kind of imagine what might they be thinking given what they’re saying or how they’re acting or given their personality. And you could think of personality in lots of ways like the Enneagram point or the Myers-Briggs, or that this is or that they’re their horoscope. Who knows? You know what I mean? Their upbringing, given how they were brought up, given their situation in life right now, given the fact that they’ve got chronic pain, let’s say physical pain, given the fact that their previous partner cheated on them massively. You know, given that fact, what are their hot buttons? Understandably, what are the questions running in their mind? You know, the thought balloon over their head like in a cartoon, right? The thought balloon over their head. What could be cooking in that thought balloon? You’re forming hypotheses, you’re speculating a little bit about what could be happening. These are things we can all do. It doesn’t mean you’re trying to do mind reading.
Rick Hanson 01:01:32 You’re not being a therapist. And actually what promotes empathy is boundaries. Because if you feel more rooted like a tree, deeply rooted, you can be more open to the storms blowing at you from other people or happening inside their minds, the hurricane in their head, right? You can be more open empathically to it if you feel deeply rooted. And you’re also clear. That’s their mind. It’s not necessarily my mind. And just because they’re upset doesn’t necessarily mean it was my fault. Just because they want something, because you can tune in to the wants of others, doesn’t necessarily mean I have to give it to them. Just because they think things, things have a certain meaning for them, doesn’t necessarily mean they have to have the same meaning for me. You know, it’s the establishing of that. Differentiation is the technical term that boundary fences make for good neighbors. The old proverb. Right. Yeah. And I find this so exciting. I’m a longtime rock climber. It’s about the courage to venture past your point of protection, to enter into the world of the other person, and to feel the nobility in that a little bit the moxie, you know, the badassery a little bit in being brave enough and strong enough and caring enough, really kind enough to really enter into the world of the other person.
Rick Hanson 01:02:50 These are ways to help yourself enter into that world and train so that increasingly, you’re just much more rapidly empathic. You feed the wolf of empathy, and you can become more empathic over time. And then when people feel Dan Siegel is a great phrase, when we feel felt. Feeling felt right. When you give others the experience of feeling felt by you, they tend to cool their jets because very often that’s what people really want, you know? Yeah, they want you to give them what they want, but really, they want you to understand what they want and recognize why they want what they want through empathy. And then also empathy gives you a lot of useful information. You start realizing that the real issue here is not about the shoes in the doorway. It’s not about that at all. It’s about the fact that you’re physically big and they’re physically smaller. It’s the fact that they’ve been bullied when they were young. It’s the fact that all kinds of haughty white people have been telling them what to do their whole life, one way or another, without even recognizing the fact that they were doing that.
Rick Hanson 01:03:51 And they’ve had it up to here and you suddenly realize, oh, okay, that’s useful information. You know, I can take it into account going forward.
Eric Zimmer 01:03:59 Yeah, yeah. Empathy can be so helpful. Let’s end with one last idea here.
Rick Hanson 01:04:06 Sure.
Eric Zimmer 01:04:07 You start with this very early in the book, and this goes back to being with ourselves and handling ourselves. And you said everything I’ve learned about practicing with the mind fits into three categories. Being with what you’re experiencing, reducing what’s harmful and painful, and increasing what’s helpful and enjoyable. And so I love these three basic things. Can you run us through those three real quick?
Rick Hanson 01:04:28 Oh, sure. That’s really foundational. And by the way, it’s a very astute conversation, Eric. No surprise. And you know, I appreciate it a lot. Yeah, a good metaphor is imagine your mind and the brain mind go together as like a garden. Well, we can witness what’s happening in the garden with mindfulness, kindness. Hopefully, we’re not trying to do anything to the garden.
Rick Hanson 01:04:52 We’re just simply being with it. Second, we can pull weeds, right? We can pull weeds or prevent them from landing in the garden in the first place. Third, we can grow flowers, right? So right there, in terms of the two wolves metaphor, we can be with the two wolves without recoiling doesn’t mean we’re agreeing with them. We can see what’s there. We can be with what’s there. Yeah. We can also withdraw food. We can stop feeding certain wolves. And third, we can start encouraging and even breeding. If I dare say that other wolves, the flowers and fruit that we hope to grow in the rest of our mind. So those three are really helpful to recognize. And in fact, the second and third are about working with your mind. The first is about being with your mind. Being with your mind is primary, but it’s not enough. Many people in the mindfulness new age self-help world overvalue just witnessing. Yes, you know, you can witness your mind forever and it isn’t going to change because the structures in it are baked into your brain.
Rick Hanson 01:05:56 They’re physical, especially the negative ones, which are designed to really sink in deep roots. The brain is very fertile for weeds by design, because that’s what kept our ancestors alive back in the Jurassic Park and the Stone age, essentially. So it’s important to work with your mind actively, not just be with it. Second, very often there’s a natural flow. Something has bothered you. So your partner, let’s say you left the shoes in the doorway. Yep. Okay. So your partner, boom, did you know read you the right act about the shoes yet again. And, what you could do first is slow it down in your own mind. By yourself. 10s by yourself. Five seconds by yourself. Five minutes to kind of go whoa! And be aware of, man, you’re getting so pissed off. So many reactions are arising. You’re having a flashback to your childhood where you’re angry. Parent kept constantly criticizing you and you became rebellious about it. So now it’s like, screw the world.
Rick Hanson 01:06:52 I’m going to leave my freaking shoes wherever I want, let’s say. So you become aware of these things in you. You’re not acting them out. You’re not trying to change them. You’re being with them. That’s where you start. And then at a certain point, often after a few breaths, maybe a few minutes, you start moving into releasing. You start letting go of that angry reactivity. You start disengaging from that turbocharger from your childhood, you know, even traumatic history and childhood. You start disengaging from these thoughts you have about your partner, that they’re a total asshole, and you’ve had it up to here and you’re not going to tell me what to do anymore. You know, you just let it go, let it go, let it go, disengage. And then after you’ve kind of released that for a while, after a few breaths or maybe a few minutes, you start to let in. You start to replace what you’ve released with something beneficial, like, okay, the feeling that you can stand up for yourself reasonably without being a jerk about it, that there’s a middle way between being a jerk or a doormat.
Rick Hanson 01:07:52 Okay, I’m going to let that in. I’m going to know what that feels like to to be there. You can also let in that. Yeah. In the scale of wrongdoing, this is like a one. I left my shoes in the doorway, but the fact that I keep doing it maybe makes it a 2 or 3. I’m going to let that land and I’m going to correct. I’m going to commit to not doing that in the future. You could let that in, right? You could let in more empathy for the other person, like given their history and their background, the fact that they’re juggling a million balls, maybe they’re the primary homemaker and caregiver for the children. The last thing the world they need is your shoes in the doorway, on top of everything else they’re dealing with. Okay, you let that in and then, you know, you come to some kind of resolution. So in effect, three steps. Let be let go let in. It’s a wonderful structure. And it really makes sure you let in.
Rick Hanson 01:08:48 A lot of people focus on letting be and letting go, but they don’t grow the flowers. And as any gardener knows, if you don’t replace your weeds with flowers, the weeds come back. So it’s very important in the space that’s left after you release to focus on what is the wolf your metaphor again that you want to feed, to grow and fill in in that space? Yeah, yeah.
Eric Zimmer 01:09:10 Before you check out, pick one insight from today and ask, how will I practice this before bedtime? Need help turning ideas into action? My free weekly Bites of Wisdom email lands every Wednesday with simple practices, reflection and links to former guests who can guide you even on the tough stuff like anxiety, purpose and habit change. Feed your good wolf at one you feed. Net newsletter. Again one you feed. Net newsletter. I love those three things and I love that garden analogy. I think it’s a really powerful way to think about how to work with the mind. And I agree with you. I think mindfulness taken too far that it’s only about seeing, is incomplete.
Eric Zimmer 01:09:55 I think it gets such an emphasis because what most of us do is we don’t do that first step, and we start either wildly pulling at weeds or throwing seeds all around trying to plant something positive.
Rick Hanson 01:10:07 Fix it, fix it.
Eric Zimmer 01:10:08 Yeah, instead of actually spending enough time to go, okay, this is what is the feelings that come with it. I may not like them, but I can be with them from there. And this is the sort of to recap your book, right, is from that place now of strength, of groundedness, of consideration. I can now think about what is the best strategy in my relationship. Is it to go plant some flowers? Is it to go talk about a difficult issue? You know, but I’m doing that from a place of wisdom and strength.
Rick Hanson 01:10:38 Yeah. That’s great. And I know we’re finishing. I’ll just maybe finish with a with a plug here, please. Not so much for my book, although I invite people to check it out. Actually, it’s the result of 40 years of work, and it’s my first book that’s entirely focused on relationships, and I just kind of packed into it everything I’d want someone to know.
Rick Hanson 01:10:56 And I wished I had known, you know, my own good judgment that’s embedded in the book has come from my own experiences of bad judgment. Anyway, it’s that I think we can get caught up also in fighting with the weeds. And the truth is, the mind is inherently imperfective. It just unfolds. It keeps unfolding. And biologically, you know, we have tendencies of various kinds. We do the best we can with them. But where the great opportunity is really is to deepen in our capacities, to be with our minds not identified with it first and second, to grow more flowers there, to really tend to the garden, and to focus on beneficial experiences in which we can dwell right and then increasingly become what dwell within us as we turn beneficial states to traits. And I would really encourage that for people because it’s so hopeful, you know, we can be pulling weeds forever in the garden of our mind, and certain weeds will never leave, you know, the impact of certain traumatic experiences.
Rick Hanson 01:12:01 It will always hurt to think about what happened, let’s say. But what we can do is grow the good alongside all that is else there, and then we have more of the good inside ourselves to offer to others too.
Eric Zimmer 01:12:13 Beautiful. Well, Rick, thank you so much. It is always such a pleasure to have you on.
Rick Hanson 01:12:18 Oh same here.
Eric Zimmer 01:12:19 We’ll have links in the show notes to your book, to your website, to all your stuff. But again, thank you so much and such a pleasure.
Rick Hanson 01:12:25 Very much myself. And you’re growing and feeding a lot, a lot of good wolves in this world.
Eric Zimmer 01:12:31 Eric, thank you so much for listening to the show. If you found this conversation helpful, inspiring, or thought provoking, I’d love for you to share it with a friend. Share it from one person to another is the lifeblood of what we do. We don’t have a big budget, and I’m certainly not a celebrity, but we have something even better. And that’s you just hit the share button on your podcast app, or send a quick text with the episode link to someone who might enjoy it. Your support means the world, and together we can spread wisdom one episode at a time. Thank you for being part of the one You Feed community.




